IKEA Furniture Missing Parts — Complete Guide

IKEA Free Spare Parts Policy

IKEA provides free replacement parts for all furniture within its range, regardless of when it was purchased. This applies to screws, dowels, cam locks, brackets, and most structural components.

Step 1 — Identify the Missing Part

Before contacting IKEA, identify exactly which part is missing. Check the parts list at the beginning of the assembly instructions. Each part has a code number. Note the product article number found on the box or receipt.

Step 2 — Contact IKEA for Replacements

You can get replacement parts three ways: visit an IKEA store and speak to customer service, call IKEA UK on 0800 026 1605 (free), or use the IKEA website spare parts request form. Parts are posted free of charge, typically arriving in 3-7 days.

Step 3 — While You Wait

If you need the furniture sooner, check if the missing part is a standard screw or bolt available at any hardware store. M6 bolts, cam locks, and wooden dowels are stocked at most DIY stores.

Common Missing Parts and Alternatives

Missing dowels: replaceable with 8mm wooden dowels from any hardware store. Missing cam locks: IKEA item 101152 or available from hardware stores. Missing screws: identify the thread size and source from any DIY store.

Damaged Parts During Assembly

If you discover damaged parts during assembly, stop immediately and contact IKEA. They will replace damaged items free of charge. Do not try to assemble with damaged components.